Privacy regelement RABLE Group BV

RABLE Group B.V. Privacy Notice

1. General

This Privacy Notice sets out the basis on which we, RABLE Group B.V. ("RABLE"), will process any personal information that we may collect from you when you use our online services, contact us (such as via telephone, an online contact form or email, etc.), place an order, use our online calculator tools, submit project requests, or subscribe to our newsletter for any of our business units. We are committed to respecting and protecting the privacy of the individuals whose personal data we process. All your personal data will be processed in accordance with applicable data protection laws, including the European Regulation 2016/679 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (the “General Data Protection Regulation” or “GDPR”) along with any local legal provisions that implement or pertain to data privacy, as amended from time to time. This Privacy Notice applies together with our Cookies Statement, which is available on our website.

2. The Controller of Your Data

The controller of your data is RABLE Group B.V., a Dutch limited liability company registered with the Dutch chamber of commerce. The details of the company are as follows:

RABLE Group B.V.

Schieweg 15 A-11

2627 AN Delft

The Netherlands

Email: info@rable.com

Where this Privacy Notice refers to ‘‘we,’’ ‘‘our,’’ or ‘‘us’’ below, this shall mean RABLE Group B.V.

3. What Data We Collect About You

When you use our online services, contact us, place an order, use our online calculator tools, submit project requests, or subscribe to any of our newsletters, we may collect the following data about you:

• Your domain name, IP address, and/or anonymized user identifier

• Internet browser type

• Device and/or environment information

• The referral source of your visit (e.g., search engine, social media)

• Browsing behavior and activity on our online services

• Interactions with our online advertisements

• Full name

• Address

• Email address

• Company

• Telephone number

• Order history and payment details

• Newsletter engagement (e.g., opens, clicks)

• Requests and form submissions

• Entries into promotions, contests, or surveys

• Any additional information you provide directly

4. How We Collect Your Personal Data

The way we collect your personal data depends on how you use our services. Some data is collected automatically as you interact with our online services, while other data is collected directly from you or with your consent. Methods of collection include:

• Website visits (via cookies)

• Account creation

• Newsletter subscription

• Direct contact (telephone, online form, email, postal mail)

• Orders and project requests

• Data input in online tools or forms

Please refer to our separate Cookies Statement for more details.

5. Why We Collect This Data

We collect necessary data for several purposes, such as:

• Providing requested products and services

• Processing orders and managing shipments

• Communication regarding orders or inquiries

• Managing accounts and providing customer support

• Evaluating business relationships

• Enforcing terms and conditions

• Conducting sales and marketing activities

• Business management

• Developing and improving products and services

• Enhancing customer experience and online service usability

We process your data based on the following legal bases: performance of a contract, legitimate interest, consent, and legal obligation.

6. How Long We Store This Data

We store your data only as long as necessary for the purposes outlined in this Privacy Notice, in compliance with applicable laws. For example, unsubscribed newsletter data will be promptly removed, and data will not be retained beyond legally mandated retention periods.

7. How We Protect Your Data

We employ appropriate security measures, including physical, electronic, and administrative safeguards, to protect your data from unauthorized or inappropriate access. Access to your information is limited to those who need it for legitimate business purposes.

8. Your Rights Under Data Protection Laws

Subject to legal requirements and restrictions, you may have the following rights:

• Access to your data and details of our processing activities

• Correction of inaccurate or incomplete data

• Deletion of your data, subject to statutory provisions

• Restriction of our processing of your data

• Objection to processing based on legitimate interests or for direct marketing

• Data portability

• Withdrawal of consent for future processing, without affecting prior processing

• Lodging a complaint with a data protection supervisory authority

To exercise your rights or for inquiries, contact us via email at info@rable.com

9. How We Share Your Data

We generally do not share your data with third parties and affiliates except:

• With authorized business or support partners and third-party service providers for defined services

• If necessary for transactions or requests

• To comply with legal obligations or court orders

• For fraud prevention and similar purposes

• If necessary to establish or defend our legal rights

For international data transfers, we comply with applicable data protection laws.

10. Updates to This Privacy Notice

We may update this Privacy Notice periodically. The latest version will always be available on our website. Last updated: 07/01/2024.